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Service Test Scenarios
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Service Test Scenarios available

  • Service Test
    • SERVICE_TEST_GREEN (DEFAULT)
    • SERVICE_TEST_AMBER
    • SERVICE_TEST_RED
    • SERVICE_TEST_FAILED
    • SERVICE_TEST_REJECTED
    • SERVICE_TEST_UNAVAILABLE

Refer to Tenant Onboarding for more information on how to use these scenarios.

Scenario Flow

SERVICE_TEST_GREEN

KCI: SERVICE TEST SENT
STATUS: SENT_TO_SUPPLIER
KCI: IN_PROGRESS
STATUS: IN_PROGRESS
KCI: COMPLETED
STATUS: COMPLETED
TEST RESULT: GREEN
RAISE PROBLEM: NO

SERVICE_TEST_AMBER

KCI: SERVICE TEST SENT
STATUS: SENT_TO_SUPPLIER
KCI: IN_PROGRESS
STATUS: IN_PROGRESS
KCI: COMPLETED
STATUS: COMPLETED
TEST RESULT: AMBER
RAISE PROBLEM: YES

SERVICE_TEST_RED

KCI: SERVICE TEST SENT
STATUS: SENT_TO_SUPPLIER
KCI: IN_PROGRESS
STATUS: IN_PROGRESS
KCI: COMPLETED
STATUS: COMPLETED
TEST RESULT: RED
RAISE PROBLEM: YES

SERVICE_TEST_FAILED

KCI: SERVICE TEST SENT
STATUS: SENT_TO_SUPPLIER
KCI: IN_PROGRESS
STATUS: IN_PROGRESS
KCI: COMPLETED
STATUS: COMPLETED
TEST RESULT: FAILED
RAISE PROBLEM: NO

SERVICE_TEST_REJECTED

KCI: SERVICE TEST SENT
STATUS: SENT_TO_SUPPLIER
KCI: SERVICE TEST REJECTED
STATUS: REJECTED

SERVICE_TEST_UNAVAILABLE

KCI: SERVICE TEST SENT
STATUS: SENT_TO_SUPPLIER
KCI: IN_PROGRESS
STATUS: IN_PROGRESS
KCI: COMPLETED
STATUS: COMPLETED
TEST RESULT: UNAVAILABLE
RAISE PROBLEM: YES
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