The Fibre Gateway is a scalable, unified platform to support the provisioning of services between communication providers (CP) and network operators (Alt-Nets).

CPs are known as 'tenants' on the gateway and communicate with the gateway's Tenant API. Alt-Nets providing the services are known as 'suppliers' and provide the Supplier API.

Where suppliers need to send updates back to the tenant (KCIs - Keep Customer Informed) then this API will be called. Each tenant is responsible for implementing this API definition for the gateway to call.

Examples of KCIs are where the order state and/or order fields have changed or to provide feedback on any requests e.g. amendment/cancellation submitted on the Tenant API asynchronously.

Unsolicited ceases can also be sent via this API - these will be represented as a new order in the system that follows a similar but reduced order flow.

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