# Ethernet Order Process

![Order Process Diagram](/assets/ethorderprocess.015ba39bb38119a6b2542530bfbab3d6fdf79540263ce6975e26a5fc0ebb5254.9c1bb791.png)

## Address Lookup (optional)

Address details of sites can be obtained using postcode or UPRN. Depending on the address source configured, multiple
identifiers for that address can be sourced e.g. UPRN, NAD, etc.

## Service Availability (optional)

The tenant can check available Ethernet services at the addresses if required prior to getting a quote. The Fibre Cafe
makes a call to one or more suppliers registered with the tenant who in turn respond with a list of any available
ethernet services/products for the location.

## Quoting

A key differentiator in ethernet ordering is the ability to quote ahead of ordering. This is important because the price
will vary depending on the requested service(s) and installation. The tenant will send a request containing details of the
required ethernet services and which suppliers that the requests should be sent to (some suppliers will have differing quote
options). The Fibre Cafe then makes a call to each requested supplier who in turn respond with a quote (or rejection) to
provide the ethernet services/products for the location.

## Orders

The tenant now places the order on the Fibre Cafe to provide the quoted ethernet services. The supplier validates that the
order can be fulfilled and acknowledges the order. Once confirmed that the order can be progressed, a committed KCI will be
sent. Further KCIs may be sent by the supplier as the order progresses.

Once the implementation has been completed, the supplier will inform the tenant that the order is complete via a KCI.