# Fibre Cafe : Supplier Updates API # Introduction The Fibre Cafe is a scalable, unified platform to support L2C provisioning, in-life modification/cease and T2R trouble resolution between communication providers (CP) and network operators or aggregators. CPs are known as 'tenants' on the Fibre Cafe and communicate with the Fibre Cafe's Tenant API. The network operators and aggregators providing the underlying services are known as 'suppliers' and provide the Supplier API. Where suppliers need to send updates back to the tenant (KCIs - Keep Customer Informed) then this API should be called. Examples of KCIs are where the order state and/or order fields have changed or to provide feedback on any requests e.g. amendment/cancellation submitted on the supplier API asynchronously. Unsolicited ceases can also be sent via this API - these will be represented as a new order in the system that follows a similar but reduced order flow. __ © 2022-2026 Strategic Imperatives Version: 1.8 ## Servers ``` https://prod.fibregateway.com/v1 ``` ## Security ### oauth2 All requests to the Fibre Cafe must be authenticated and include a valid access token. The Fibre Cafe uses the industry standard [OAuth 2.0 protocol](https://oauth.net/2/). Type: oauth2 ## Download OpenAPI description [Fibre Cafe : Supplier Updates API](https://docs.thefibrecafe.net/_bundle/openapi/prod/supplier-updates-api/gen/index.yaml) ## KCIs KCI (Keep Customer Informed) updates are sent from a supplier to the tenant to provide order updates. For example, updates about an inflight order for a new service may include order state changes, delays and requests for information. ### Send an update (KCI). - [POST /kcis](https://docs.thefibrecafe.net/openapi/prod/supplier-updates-api/gen/kcis/handleorderupdate.md): This endpoint is called to send an update (KCI) about an inflight service provide, cease or modify order back to the tenant. Each KCI must have a unique reference and a timestamp when issued. The reason for the KCI must also be provided along with related fields. The KCI must contain the latest version of the related order which must be identifiable by the Fibre Cafe generated order ID and/or supplier order reference.